Vinyl Disorder Product Terms & Conditions

Terms
By ordering from Vinyl Disorder, you agree to be bound by the following terms & conditions.Vinyl Disorder, reserves the right to update these terms at anytime without prior notice.

Payment
All Prices are in U.S. Dollars (USD).
Your order will not be produced until we receive payment in full. Any requests to change an order once it has been processed cannot be guaranteed. Requested changes may require an additional charge.

Refunds & Returns
All Vinyl Disorder products are made to order. When your order is placed, it is put directly onto our production queue. Due to this process and the wide range of sizes and colors that we offer, we cannot accept returns or refunds on any of our products. This includes vinyl by the foot.

If you do need to cancel your order you must let us know with in 24 hours after your order is placed. If you wait any longer we cannot guarantee it can be canceled. If you place a rush order and need it canceled please contact us within 1 hours after placing the order as we get these in the queue even faster. If you request to cancel the order after that period we can offer a full refund in store credit or a refund back to the original payment method minus the credit card processing fee. If the order was setup and a proof was sent an additional 15% fee will be added to cover the designers time. Orders that have started production are not able to be canceled.

If there is an error that occurred during manufacturing, Vinyl Disorder will send out a replacement for the defective item(s) free of charge (Photo proof is required) and the error items will need to be returned back for us to view and dispose of. Without photo proof, Vinyl Disorder will require you to send the package back at your expense. If we determine that the error was caused on our end, we will reimburse you for the authorized shipping expense. Any cost of shipping over the authorized amount will not be reimbursed.

You must contact Vinyl Disorder for a Return Merchandise Authorization number. Returns without a Return Merchandise Authorization number will not be accepted. You must notify us within 3 business days of order acceptance of any defects discovered in the ordered product. In order to receive replacement, we may request that you return the entire received product within 10 days (at your own expense) from the time when the ordered product delivery was taken. We reserve the right to not accept goods for return that have been altered in any way or have been used.

If an order is to be reprinted due to an error on your part (i.e., approving proofs with spelling errors, incorrect color, etc), you will be charged for the reprint. A reduced or discounted price for the reprint may be offered but not always. Review your digital proof carefully as we are not liable for errors in a final product due to misspelling, bleeds, grammar, punctuation, image orientation and size dimensions. Please understand that with our proofs the color on screen may vary based on what is printed as colors vary from screen to screen. We accept no responsibility for files that are low quality, low-resolution or not print-ready. We are not responsible for images printed as blurry, distorted or pixilated due to your supplied artwork. We are not liable for delays resulting from the proof approval process. We will not make any changes to your artwork after approval. No refunds are provided for any reason after a proof has been approved and the order sent to print / cut.

If you feel that you have received a defective product, please don't hesitate to contact us. We will be happy to resolve any issue that you have to the best of our abilities.

If you have any questions or concerns, please contact us:

Toll Free: 866-723-3726 9am - 5pm Pacific Time Monday - Friday (Closed for Major Holidays) Or email us any time at: Support@vinyldisorder.com

Please ship returns to:

Vinyldisorder.com Returns 23881 Via Fabricante Suite 520 Mission Viejo, CA 92691

If you have any problems, call or email us and one of our team members will gladly assist you. Please refer to our Refund & Returns page for more information.

Sales Tax
We charge sales tax to orders received within the state of California.

Artwork
We prefer that all graphics for orders to be ready to print and to size. Vinyldisorder will not make any changes to your artworks. Acceptable files must be in high resolution vector format as a .ai, .eps .svg or sometimes .pdf Raster images will work as well psd, jpg, png with at least 300 dpi. Content that does not meet this standard may experience print or images that are fuzzy, pixelated or otherwise distorted for which Vinyldisorder does not accept any responsibility. We reserve the right to reject content that does not meet this standard, but we do not assume any obligation to verify that the content meets this criterion. If you are not sure we recommend to order a sample sticker before placing a large order to ensure everything is perfect. If we do find a discrepancies in sizing of files, customers will be notified and order will be on hold until information is confirmed. By submitting artwork to Vinyl Disorder, you certify that you have the right to use the image(s) in your artwork files.Vinyl Disorder is not responsible for the loss or damage of your artwork.You agree not to upload any files consisting of the following: material that could give rise to any civil or criminal liability; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission for the owner of these rights.Vinyl Disorder will refuse an order, which in our opinion is an infringement of the rights of a 3rd party. You accept full legal liability for the content of material processed and produced on your behalf and under your instructions. With printed items colors on screen may vary based on what is printed as screen colors vary from screen to screen. If you need to check colors please purchase a sample sticker first to ensure the color is what you need. If it is not we would need the vector file for your artwork then we can update the color with any pantone color to really get you the color you want.

Color Quality

Vinyldisorder guarantees that our prints will meet Pantone CMYK industry standards. We cannot guarantee "match-print" color fidelity. Because we cannot control the color reproduction of a customer's computer monitor, we cannot guarantee that the actual print color will precisely match any preview as it appears your monitor. Vinyldisorder is not responsible for any color shift in converted photographs (RGB images) with black, near black, or gray tones. Color shifts from a perceived black or gray must be addressed prior to file submission. Proofs do not guarantee black, near black or gray final output. (You may submit files in RGB or some other standard of your choice, however, the color will be converted by CMYK printer software and Vinyldisorder is not responsible for any inaccuracy or color shift that occurs as a result of the conversion).

Production time

Production time begins on the next business day after your full payment is received and proof (if applicable) is approved.This does not include weekends and public / major holidays.Production time is an estimate.Vinyl Disorder is not responsible for expedited delivery costs on orders that do not go out by the ship date.

Shipping
Vinyl Disorder is not responsible for delays caused by shipping carriers, weather or any damages resulting from the failure to receive an order in time. Our responsibility is limited to preparing your order and delivering it for shipping.Vinyl Disorder is not liable for damages that occur in shipping.Any period or date for delivery of goods or provision of services is intended as an estimate only, and is not an contractual commitment.Additional shipping and handling charges will be assessed for packages that have to be reshipped due to any errors you make in submitting the shipping address. Please review our shipping policy.

User Restrictions
You must be of legal age to use our website. You must provide a valid email address and any other information requested by Vinyl Disorder to complete your order.

Miscellaneous
Your art is YOUR art. Vinyl Disorder will NOT sell samples or distribute them for the purpose of resale.Vinyl Disorder reserves the right to refuse an order without disclosing a reason. All orders that have request to have an instagram shoutout will be photographed and could be featured on our instagram page or story and can be used in digital Ads to promote stickers. If you would not like your designs to be included simply let us know or do not add your name to the shoutout for your stickers to be photographed.

Disclaimer
The material on this site could include technical inaccuracies or typographical errors.Vinyl Disorder may make changes or updates at any time.The materials on this site are provided "as is" and without the warranties of any kind either expressed or implied, to the fullest extent permissible pursuant to applicable law.Vinyl Disorder disclaims all warranties or merchantability and fitness for a particular purpose.Vinyl Disorder does not warrant that the functions contained in the material will be uninterrupted or error-free., that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components.Vinyl Disorder does not warrant or make any representations regarding the use of or the result of the use of the material in this site in terms of their correctness, accuracy, reliability, or otherwise.You (not Vinyl Disorder) assume the entire cost of all necessary servicing, repair or correction.The above exclusion may not apply to you, to the extent that applicable law may not allow the exclusion of implied warranties.

Missing Letter
In the case of a decal missing a letter please send us a photo proof of the decal BEFORE applying and we will have a new letter or word replaced to fix the decal. We will send out a few to make sure you have no it down no problem.

Hold Harmless
The customer will defend and hold Vinyl Disorder harmless in any suit or court action brought against Vinyl Disorder by others for alleged damages, costs, expenses (including reasonable attorney’s fees), liabilities or losses resulting from circumstances where Vinyl Disorder , acting as the customer’s agent, uses copy, photographs, or illustrations that are believed by others to be degrading, libelous or harmful to their reputations, images, or standing in the community or which in Vinyl Disorder’s sole judgment is an infringement on a trademark, trade name, service mark, copyright belonging to others, or in a suit or court action brought against Vinyl Disorder for actions of the customer’s employees which may occur.

Indemnification
You agree to defend, indemnify and hold harmless Vinyl Disorder and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of VinylDisorder.com. You also certify that you own rights to or have a license to use the image(s) being reproduced as part of your order.

3rd Parties
If you use this site to submit requests for or on behalf of a 3rd party (“3rd Party”), you are responsible for any error in the accuracy of information provided in connection with such use. In addition, you must inform the 3rd Party of all terms applicable to all products or services acquired through this site, including all rules and restrictions applicable thereto. Each User using this Site for, or on behalf, of a 3rd Party agrees to indemnify and hold each Covered Party harmless from, and against, any and all liabilities, losses, damages, suits and claims (including the costs of defense), relating to the 3rd Party’s or the User’s failure to fulfill any of its obligations as described (above). The User is directly responsible for any Request submitted, including related fees, charges and performance obligations. Your access to Vinyldisorder.com may be terminated or suspended at any time, without notice and for any reason.

Entire Agreement
These Terms and Conditions, together with the Privacy Policy and those terms and conditions incorporated herein or referred to herein, constitute the entire agreement (collectively, the “Agreement”) between you and each Covered Party relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this Site. If any provision of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired.

Fraud :
We take FRAUD very Seriously and will tolerate it in any way! We have anti-fraud safefuards in place, and will pursue prosecution for all fraudulent orders. WE WILL report all fraud to the FBI Internet Fraud Complaint Center at www.ic3.gov