All Vinyl Disorder decals and stickers are made to order to ensure the best quality. If you choose an expedited shipping method, please understand that the decals/stickers have a processing & production time. This could take 1 - 3 business days estimated for production of decals or 3 - 7 business days for custom stickers. (Custom Printed Canvas, Banners, and High Volume orders may have an additional production time as well). Standard shipping takes 2 - 5 business days as well with faster options available at checkout as well. Shipping times are estimated as the courier could have unexpected delays that we are unaware of.

**In a rush? Need an order GUARANTEED by a certain date? - Our production and standard shipping methods are estimates times so please let us know the date you would like to have your order in hand so we can ensure to meet your deadline. This might require additional shipping charges as anything guaranteed needs to be shipped UPS. Expedited orders placed on Fridays will not be processed until Monday (We are closed on Saturdays and Sundays and all Major Holidays). If you require overnight shipping for your order, please contact us at: 866-723-3726 9am - 5pm Pacific Monday - Friday. A residential street address is required for all express shipping orders.

Orders under $250.00 = $5.00-$6.00

Shipping to Canada: View at checkout 

International Shipping: View at checkout

Please contact us with any questions regarding the dimensions and shipping charge for your order at if you have any questions : Support@VinylDisorder.com

2 Day, Express, Overnight, and high value packages may require a signature.

Call Toll Free: 866-723-3726 9am - 5pm Pacific Time
Monday - Friday (Excluding Holidays)

Vinyldisorder.com is not responsible for any lost/stolen/delayed packages due to the shipping company's error(s).

All Vinyldisorder.com orders are shipped according to the information supplied by the customer. If a package is not delivered due to an error made by the customer in submitting improper shipping information, Vinyldisorder.com will reship the package, or request a delivery intercept (UPS only) with corrected address at the customer's expense of $35. If a package has been delivered to an incorrect shipping address supplied by the customer Vinyldisorder.com will not be responsible for providing a replacement If an Express order or a standard shipped order is incorrectly sorted or shipping is delayed due to an error on the couriers behalf Vinyldisorder.com cannot be held liable and we cannot issue a refund for any rush shipping charges. Depending on your country, you may be charged customs/import fees. Customs charges and fees are the sole responsibility of the purchaser; we are not responsible for any additional customs charges or fees once your package has left our facility. Unfortunately, there is no way we can tell how much these charges will be. For more information regarding your country’s custom policies contact your local customs office.

International Orders have a transit time of 6 - 18 business days estimated but sometimes it can take up to 25 business days just depending on customs. With international orders most do not have added custom fees but depending on the country an additional customs fee may be required.

Vinyldisorder is not responsible for lost/stolen packages once the delivery status shows delivered. If your tracking information states that your package was delivered and you have NOT received it, you must contact us immediately within 48 hours. We will file a claim in attempts to retrieve your package however we do not guarantee any refunds or re-shipments if your package is not found. Businesses and Addresses with an Apartment/Unit number may or may not require a signature upon delivery and at times are left at your door.

We thank you for your understanding.

For orders shipped within the United States:

Orders over $250.00 = FREE*

 

• "Free Shipping" applies to qualifying orders of $250 or more.
• "Free Shipping" cannot be combined with any other offers or promotions.
• Orders qualifying for "Free Shipping" will be shipped via UPS Ground or USPS First Class Mail.
• "Free Shipping" is only available in the United States.
• "Free Shipping" is not applicable to custom orders.
• "Free Shipping" cannot be applied or combined to previous orders.
• "Free Shipping" does not apply to printed canvas or banners.
• "Free Shipping" does not apply to "Vinyl By The Foot"
• Other restrictions may apply.
• Offer subject to change without notice.

HOLIDAY SPECIALS - promo code is only valid for online orders, not including custom stickers, banners, floor graphics, or prints.

Holiday specials for Free shipping after a certain dollar amount is spent must input the promo code at the time of the order to receive the discount. Sorry :( For promo codes taking a certain percentage off these are only valid online and through Vinyldisorder.com. Only one promo code per order and these specials are not valid for orders not placed directly on Vinyldisorder.com

UPS Service Guarantee

UPS guarantees on-schedule delivery of shipments shipped via the following services, where available, to all 50 states:

• UPS Next Day Air® Early
• UPS Next Day Air®
• UPS Next Day Air Saver®

In the event UPS fails to attempt delivery by the date and time, if applicable, indicated at ups.com/ctc for the applicable date, time, and location of tender, or as provided when 1-800-PICK-UPS® (1-800-742-5877) is called, UPS, at its option, will either credit or refund the transportation charges for each such shipment to the payer only, upon request, provided the conditions set forth in the UPS Service Guarantee are met.

Transportation charges do not include other fees or charges that may be assessed by UPS including, but not limited to, fuel surcharges. This is the sole remedy available under the UPS Service Guarantee. UPS may, but is not required to, present the actual time of delivery in tracking detail or proof of delivery, and reserves the right to amend the actual time of delivery within forty-eight (48) hours of the date of delivery.

UPS shall not have any liability whatsoever for delayed delivery, except as specifically provided for shipments guaranteed under the UPS Service Guarantee. Under no circumstances shall UPS be liable for any special, incidental, or consequential damages including, but not limited to, damages arising from delayed delivery or failure to attempt on-schedule delivery.

UPS may cancel, suspend, or modify the UPS Service Guarantee, or change the guaranteed time in transit, for any service or services, and for any period of time, as determined by UPS in its sole and unlimited discretion, and without prior notice. Details are set forth at ups.com/service guarantee.

54.1 Conditions

The UPS Service Guarantee is subject to the following conditions:

• UPS’s guaranteed delivery schedule has been obtained by referencing UPS’s website or contacting a UPS Customer Service office. “On-time” or “on-schedule” means, subject to the terms of this UPS Service Guarantee, delivery is attempted before or within 60 seconds of the delivery time published in the UPS guaranteed delivery schedule.

• UPS shall be deemed to have attempted “on-time” or “on-schedule” delivery for purposes of the UPS Service Guarantee if any exclusions to the UPS Service Guarantee apply, or if any of the conditions set forth in the UPS Service Guarantee are not met.

• Each package and shipment is properly recorded in a UPS Shipping System.

• Each package and shipment bears the appropriate UPS tracking label and an address label, or a combined label generated by a UPS Automated Shipping System, showing the consignee’s correct name, deliverable address, and ZIP Code, or postal code for international shipments. UPS does not provide delivery to a P.O. Box.

• Each package or pallet in a shipment bears a UPS Saturday Delivery routing label, where required, when optional Saturday service is requested and available.

• Each shipment is tendered to UPS during UPS’s published business hours. Shipments received from or destined to certain locations may require earlier pickup times, available at the UPS website.

• UPS is notified by UPS’s Interactive Voice Response system or through UPS’s online Billing Center at ups.com/billing of a service failure within fifteen (15) calendar days of the scheduled delivery date, or the date by which UPS has amended or corrected the actual time of delivery in tracking detail or proof of delivery, whichever is later. UPS must also be advised of the consignee’s name and address, date of shipment, shipment weight, and UPS tracking number.

• For UPS Worldwide Express Freight® Service shipments, the guarantee shall apply to a shipment where any pallet exceeds maximum size or weight restrictions only if the shipper obtained confirmation of eligibility for the UPS Service Guarantee prior to tender of the shipment to UPS for service.

UPS reserves the right to refuse any request for a credit or refund when such request is either made by, or based on information obtained by, a party other than the payer of the charges.

54.2 Exclusions

UPS may cancel, suspend, or modify the UPS Service Guarantee, or change the guaranteed time in transit, for any service or services, and for any period of time, as determined by UPS in its sole and unlimited discretion, and without prior notice. Details are set forth at ups.com/service guarantee.

The UPS Service Guarantee does not apply to:

• UPS 2nd Day Air A.M.® packages for residential deliveries.

• Shipments tendered pursuant to Drop Shipments, special operating plans, or customized handling or processing arrangements.

• Shipments tendered under an account number on which Service Guarantee claims are addressed by a special agreement, or where such claims have been addressed by special agreement with the payer of the charges.

• Shipments processed using a UPS Automated Shipping System that is not located at the pickup address assigned to the UPS account number on which the shipment was made.

• UPS Ground Returns Service packages.

• Packages subject to a Large Package Surcharge or Additional Handling Fee.

• Packages that exceed maximum size or weight limits.

• Shipments containing any package subject to a Large Package Surcharge, Additional Handling Fee, or that exceed maximum size or weight limits.

• UPS Worldwide Express Freight® Service shipments tendered without prior approval containing any pallet exceeding maximum size or weight restrictions.

• Shipments made using a Call Tag.

• Shipments subject to a UPS Delivery Intercept® request, Delivery Change Request, or UPS My Choice® request.

• Shipments delayed due to causes beyond UPS’s control, including but not limited to the unavailability or refusal of a person to accept delivery, acts of God, natural disasters, war risks, acts of terrorism, acts of public authorities, acts or omissions of customs or similar authorities, authority of law, insufficient information provided by a customer, improperly offered Hazardous Materials packages, government security regulations, riots, strikes or labor disputes, civil unrest, disruptions in national or local air or ground transportation networks, pandemic, epidemic, public health conditions, disruption or failure of communication and information systems, and adverse weather conditions.

• International shipments for which the shipper has selected the receiver or third party as the payer of applicable duties and taxes, and delivery is delayed until payment arrangements are made.

• UPS Import Control® shipments for which the shipper has selected commercial invoice removal.

• UPS Ground shipments or UPS® Standard shipments that are picked up or scheduled to be delivered during the applicable dates set forth in the Year-End Holiday Schedule available at ups.com/holidays.

• Shipments without timely upload of PLD.

• Shipments not accompanied by a UPS Smart Label tag.

• Shipments where the delivery address on any address label or combined label affixed to the package does not match the delivery address on the UPS Smart Label tag, bar code, or PLD for the package.

• UPS Air Services and UPS 3 Day Select shipments of Hazardous Materials or Dangerous Goods shipments.

• All international Hazardous Materials or Dangerous Goods shipments except UPS Standard shipments.

Fraud :
We take FRAUD very Seriously and will not tolerate it in any way! We have anti-fraud safeguards in place, and will pursue prosecution for all fraudulent orders. WE WILL report all fraud to the FBI Internet Fraud Complaint Center at www.ic3.gov